Order info

MINIMUM ORDER

Opening orders: $100.00

Reorders: $100.00

 

TERMS

Terms are net 30 days on approved credit unless otherwise stated.

Orders over $500 require a credit card on file.

Orders will be shipped upon approval of credit.

 

NEW ACCOUNTS

All new account orders are credit card only and are subject to Punch Studio’s corporate office approval.

 

CREDIT CARDS

Visa, American Express and MasterCard are accepted as payment.

 

FREIGHT

Freight charges are billed to customer with the merchandise. Merchandise pricing is FOB Culver City, California.

 

BACK ORDERS

The back ordered product total must exceed $50.00, otherwise, it will be marked “out of stock.”

If back orders are undesirable, please state “No Back Orders” prominently on order.

All back orders are canceled after 60 days.

 

SHIPPING CLAIMS

Freight damages via truck shipments are the responsibility of the carrier. Claims for loss or concealed damage must be filed within 10 days of receipt of goods.

UPS shipment claims must be referred to our Customer Service Department within ten days of receipt of goods.

Packing materials and receiving paperwork should be retained for UPS inspection.

 

PRODUCT CLAIMS

Misshipped orders or defective goods must be referred to our Customer Service Department within 10 days of receipt of goods.

Returns will not be accepted without prior authorization from our Customer Service Department.

A Return Authorization Number (RA#) will be given at the time of approval. Credit will not be given for items returned without prior approval.

A 15% restocking fee will be charged for shipped orders that are refused or returned.

All Merchandise Must Be Returned in Saleable Condition.

All Sales Are Considered Final.

Prices Are Subject to Change Without Notice.